At Agile Regulatory ("we," "our," or "us"), we understand the importance of safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our consultancy services. We are committed to respecting your privacy and ensuring the security of your personal information. By accessing and using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We collect various types of personal information that you provide to us when using our consultancy services. The types of personal information we collect may include, but are not limited to:
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Your name
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Contact information (email address, phone number, address)
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Professional background and employment information
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Billing and payment information
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Information shared during consultations and communications
1.2. Automatically Collected Information: When you visit our website or use our services, we may automatically collect certain information. This may include:
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Device information (e.g., IP address, browser type, operating system)
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Usage data (e.g., pages visited, time spent on our website)
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Cookies and similar tracking technologies (for more information on this, see Section 6)
1.3. Information from Third Parties: We may also collect information from third parties, such as business partners and service providers, as well as publicly available sources, to supplement the information we collect directly from you.
2. How We Use Your Information
We use the personal information we collect for various purposes, including but not limited to:
2.1. Providing Consultancy Services: We use your personal information to provide the consultancy services you request, including communication, analysis, and recommendations based on your specific needs.
2.2. Communication: We use your contact information to communicate with you, respond to your inquiries, send updates, and provide information relevant to our services.
2.3. Billing and Payments: We use your billing and payment information to process payments for our services and to manage your account.
2.4. Customer Support: We may use your information to provide customer support, address issues, and resolve disputes.
2.5. Analytics and Improvements: We use automatically collected information, such as website usage data, to analyze trends, improve our website, and enhance our services.
2.6. Marketing and Promotions: With your consent, we may use your information to send you marketing communications, newsletters, and promotional materials related to our services. You can opt-out at any time (see Section 8).
2.7. Legal and Compliance: We may use your information to comply with legal obligations and to protect our rights and interests, including responding to legal requests and preventing fraud.
3. How We Share Your Information: We do not sell your personal information. However, we may share your personal information in the following circumstances:
3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
3.2. Business Partners: We may share your information with trusted business partners who provide complementary services that may be of interest to you. We will obtain your consent before sharing your information for such purposes.
3.3. Legal Requirements: We may share your information when required by law, to comply with legal processes, or to respond to government requests.
3.4. Protection of Rights: We may share your information to protect our rights, privacy, safety, or property, and that of our employees and partners. This includes sharing information to prevent or address fraud, security, and technical issues.
3.5. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.
4. Your Choices
4.1. Access and Update: You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account or contacting us directly.
4.2. Opting Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in our emails or contacting us directly.
4.3. Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Upon request, we will delete or anonymize your personal information when it is no longer necessary.
4.4. Cookies and Tracking Technologies: You can control cookies and tracking technologies through your browser settings. For more information on this, see Section 6.
5. Security
We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, improve our services, and provide analytics. Cookies are small text files that are placed on your device when you visit our website. You can control the use of cookies through your browser settings, but please be aware that some features of our website may not function properly if you disable cookies.
6.1. Types of Cookies
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Essential Cookies: These are necessary for the proper functioning of our website and services.
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Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
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Functionality Cookies: These are used to recognize you when you return to our website and provide enhanced features and personalization.
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Advertising/Targeting Cookies: These record your visit to our website, pages you have visited, and links you have followed. We may use this information to make our website and the advertising displayed more relevant to your interests.
6.2. Third-Party Cookies: Some of our service providers and business partners may also use cookies on our website. These third-party cookies are subject to the respective privacy policies of those companies.
6.3. Do Not Track Signals: We do not currently respond to "Do Not Track" signals from web browsers. However, you can control cookies and tracking technologies by adjusting your browser settings.
7. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take steps to delete the information.
8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email or through a notice on our website before the changes become effective. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us: If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at support@agileregulatory.com
10. Your Rights Under Indian Data Protection Laws: If you are a resident of India, you have specific rights under the Personal Data Protection Bill, 2019 (PDPB) and other applicable data protection laws in India. For details on your rights and how to exercise them, please see our Indian Data Protection Notice.